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Juchi Heavy Transport Equipment Co., Ltd. offers comprehensive technical support and after-sales service to ensure that your equipment operates smoothly and 
your transportation business is efficient and worry-free.
Precision Pre-Sales Services
Customized Solutions: Recommending suitable vehicle models and configurations based on cargo type, destination country regulations, and road and climate conditions.

Vehicle Inspection Channels: Supporting both on-site factory inspections and remote video inspections, with bilingual (Chinese-English) inspection reports provided.

Transparent Quotation: Clear breakdown of vehicle, documentation, packaging, and logistics costs, with no hidden fees.
Efficient Execution Services
Documentation Handling: Managing export declarations, certificates of origin, inspection clearance documents, and destination country compliance certifications.

Graded Packaging: Enhanced rust-proof sealing and securing for sea freight; focused protection for vulnerable parts in land transport.

Real-Time Tracking: Dedicated channels for order status updates, with 24/7 logistics tracking support.
Flexible Cooperation Support
Diverse Payment Options: Accepting T/T and L/C, with installment plans negotiable for large orders.

Customs Clearance and Delivery Assistance: Recommending customs clearance agents and assisting with pickup, assembly, debugging, and pre-delivery preparation.
After-Sales Support System
  • Commitment to Responsibility
    · Component-Specific Warranty: New vehicles come with 12–24 months of original factory warranty for core components; used vehicles have clearly defined warranty coverage.
    · Rapid Response: Dedicated support channels ensure consultation responses within 12 hours.
  • Operational Support
    · Remote Guidance: Video assistance for usage, maintenance, and common troubleshooting.
    · Spare Parts Procurement: Sourcing original or compatible parts with compliant export support.
    · Localized Services: Contracted service points in Africa, Southeast Asia, and the Middle East for emergency support, with fees communicated upfront.

Quick Links

Support

+86-18663791353
sales@sdtianhaixing.com
Unit 401, Building 1, Gaoxin Business Port, 67-1 Huayang Road, Lixia District, Jinan City, Shandong Province, China

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